1. Introduction
Welcome to FalconX ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Discord bot service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not use FalconX.
2. Information We Collect
We collect information that is necessary for FalconX to function properly within your Discord server:
2.1 Automatically Collected Information
- Server Information: Server ID, server name, server member count
- User Information: User ID, username, roles, and permissions within servers where FalconX is present
- Message Content: Only for commands directed at the bot (messages starting with commands)
- Usage Data: Command usage statistics, feature utilization, and error logs
2.2 Information You Provide
- Configuration Data: Server settings, custom messages, role configurations
- Moderation Notes: Notes added by moderators about users
- Feedback: Any feedback you submit through the bot's feedback command
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain FalconX's functionality
- To execute commands and perform requested actions
- To store server configurations and preferences
- To maintain moderation logs and user notes
- To track invite statistics and member activity (when enabled)
- To improve bot performance and add new features
- To provide customer support and respond to inquiries
- To detect and prevent abuse or violations of our Terms of Service
- To comply with legal obligations
4. Data Storage and Security
We implement appropriate technical and organizational security measures to protect your information:
- Data is stored in secure databases with encryption
- Access to data is restricted to authorized personnel only
- We use industry-standard security protocols
- Regular security audits and updates are performed
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Data Retention
We retain your information for as long as necessary to provide our services:
- Server Data: Retained while FalconX is active in your server
- Configuration Data: Retained until manually deleted or bot is removed
- Moderation Logs: Retained according to your server's settings
- Usage Statistics: Aggregated data may be retained indefinitely for analytics
When FalconX is removed from a server, most server-specific data is deleted within 30 days.
6. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- With Your Consent: When you explicitly authorize us to share information
- Service Providers: With trusted third-party services that help us operate the bot (e.g., hosting providers)
- Legal Requirements: When required by law, court order, or governmental authority
- Safety and Security: To protect the rights, property, or safety of FalconX, our users, or others
7. Your Data Rights
You have the following rights regarding your data:
- Access: Request access to the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your data (subject to legal requirements)
- Portability: Request a copy of your data in a portable format
- Objection: Object to certain processing of your data
To exercise these rights, please contact us through our support server or email.
8. Third-Party Services
FalconX may use third-party services and APIs:
- Discord API for bot functionality
- External APIs for features like weather, jokes, or animal images
- Hosting and database services
These services have their own privacy policies. We are not responsible for the privacy practices of third-party services.
9. Children's Privacy
FalconX is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
In compliance with Discord's Terms of Service, all users must be at least 13 years old (or older depending on their country) to use Discord and, by extension, FalconX.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using FalconX, you consent to the transfer of your information to these countries.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Updating the "Last Updated" date at the top of this policy
- Posting announcements in our support server
- Sending notifications through the bot (for major changes)
Your continued use of FalconX after changes are made constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Support Server: Join our Discord support server
- Email: [email protected]
- Feedback Command: Use
/feedback in Discord
13. GDPR Compliance
For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). You have additional rights under GDPR, including:
- The right to be informed about data collection and use
- The right to access your personal data
- The right to rectification of inaccurate data
- The right to erasure ("right to be forgotten")
- The right to restrict processing
- The right to data portability
- The right to object to processing
- Rights related to automated decision-making and profiling
14. California Privacy Rights
California residents have specific rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information
- Right to deletion of personal information
- Right to non-discrimination for exercising CCPA rights
Note: FalconX does not sell personal information to third parties.